
Introducing Ask Modal: answers from every record, email and call
Ask Modal answers questions about your customers in plain English, from the records, emails and calls already in your workspace, and shows its sources every time.
Topic
What shipped in Modal, what changed and why.

Ask Modal answers questions about your customers in plain English, from the records, emails and calls already in your workspace, and shows its sources every time.

How Modal decides who on your team knows a contact best, which signals count, which ones we ignore, and why the score is a word rather than a number.