Careers

Build the CRM teams love to use

We're 86 engineers, designers, sellers and support people making Modal the place where companies run their customer relationships. The problems are hard in the right ways, and the customers write back.

86 people in 14 countries
A team working on laptops around a long wooden table in a bright room lined with shelves
people in 14 countries
86
homes: Amsterdam and New York
2
people by the end of 2027
150
a year, the whole company in one place
2×

How we work

How we work. Four habits we hire for.

  1. 01

    Sit with customers

    Everyone, from engineering to finance, joins a customer call every month. Most of the roadmap starts there.

  2. 02

    Write it down

    Decisions live in documents anyone can read, so people in any time zone can do their best work without another meeting.

  3. 03

    Ship small, ship often

    We release several times a day behind flags, and every change ships with a way to tell whether it worked.

  4. 04

    Own it end to end

    Every project has one owner who sees it through, from the first sketch to the changelog post.

Benefits

Benefits. The basics, done properly.

  • Salary and equityPublished bands for every role, and equity for everyone, reviewed twice a year.
  • Flexible hoursThree hours of team overlap. The rest of the day is yours.
  • Learning budget$2,000 a year for courses, conferences and books.
  • Health coverMedical, dental and vision for you and your family, wherever you live.
  • Your own setupA laptop of your choice and $1,500 for your home office.
  • Parental leaveTwenty weeks fully paid for every parent.

Open roles (10)

Engineering

  • Senior Software Engineer, Data ModelAmsterdam or remote, Europe
  • Staff Engineer, Sync InfrastructureRemote, Americas
  • Product Engineer, Ask ModalAmsterdam
  • Senior Frontend Engineer, ViewsNew York or remote

Product and design

  • Senior Product DesignerAmsterdam or remote
  • Product Manager, AutomationsNew York

Sales

  • Account Executive, Mid-MarketNew York
  • Solutions EngineerAmsterdam

Customer success

  • Customer Success ManagerRemote, Americas
  • Onboarding SpecialistRemote, Europe

Hiring process

How we hire. Four steps, about three weeks.

  1. 130 min

    Intro call

    A conversation with the hiring manager about the role and what you want next.

  2. 290 min

    Craft interview

    Real work from the role: pairing on code, a design critique or a mock discovery call.

  3. 32 × 45 min

    Meet the team

    Two conversations with future teammates, one of them from outside your team.

  4. 4Within 2 days

    Offer

    A written offer with the salary band, equity and start date, and time to decide.

Don't see your role?

We hire for people as much as for openings. Tell us what you would build here.

Write to us